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A warranty term is promised verbally after the contract is signed, but the written warranty section says something different. What should control the file?

Correct Answer

B) Written warranty terms.

Warranty promises should be captured accurately in the written contract or written change documentation.

Answer Options
A
Only field memory notes.
B
Written warranty terms.
C
Supplier gossip.
D
Unsent text draft.

Why This Is the Correct Answer

Warranty promises should be captured accurately in the written contract or written change documentation.

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