Under Ohio law, licensee Emma represents seller Jack. Buyer Olivia, who is unrepresented, asks Emma to explain the differences between being a client and a customer. Under Ohio agency law, what should Emma do?
Correct Answer
C) Explain the differences using the Consumer Guide and recommend Olivia consider obtaining her own buyer's agent
Under Ohio law, Emma should use the Consumer Guide to explain client vs. customer status and recommend that Olivia consider obtaining her own representation. This fulfills Emma's duty of honest dealing to all parties without creating a conflict with her fiduciary duty to Jack.
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