Agency Practice
Agency agreements, fiduciary duties, disclosure obligations, and the role of licensees.
- •Familiarise yourself with the Real Estate Agents Act 2008 and related NZ legislation
- •Understand the REA Code of Conduct and complaints process
- •Review questions you get wrong and revisit the topic explanation
- •Practise regularly to build confidence for your assessments
Practice Questions
Agency Agreements(5)
An agency agreement contains a clause stating that the agent's commission is payable even if the property is sold by the vendor directly to a buyer introduced by the agent during the agency period, but the sale settles after the agency expires. Is this clause enforceable?
HARDWhat is the minimum requirement for agency agreements under the Real Estate Agents Act 2008?
EASYUnder section 126 of the Real Estate Agents Act 2008, what must happen after the client signs an agency agreement for the agent to be entitled to commission?
EASYBefore a homeowner signs an agency agreement to sell their residential property, what must the agent do under s 127 of the Real Estate Agents Act 2008?
EASYA vendor signs a sole agency agreement on Monday afternoon. The salesperson forgets to give her a signed copy until the following Monday, and the property later sells. Under s 126 of the Real Estate Agents Act 2008, what is the agency's position on commission?
MEDIUMAgency Agreements(13)
What type of agency agreement allows a property owner to engage multiple real estate agencies to market their property?
EASYWhat information must be included in every agency agreement under the Real Estate Agents Act 2008?
MEDIUMUnder what circumstances can a real estate agent continue to act for a client after their agency agreement has expired?
MEDIUMA salesperson's agency holds a sole agency over a property. During the term, the owner negotiates directly with a buyer who first viewed the property through the agency, and wants to complete the sale without paying commission. What is the correct position?
HARDWhich of the following allows an agent to end an agency agreement before its expiry date?
MEDIUMBefore a vendor signs an agency agreement, which matters must the licensee explain and set out in writing under the Client Care Rules?
MEDIUMWhich type of agency agreement allows a vendor to sell their property themselves without paying commission to the agent?
EASYAn agent's sole agency expires in two days, and the vendor plans to list with a different agent next month. The original agent says a buyer it introduced is still negotiating. What determines the original agent's entitlement to commission?
HARDA licensed salesperson working under a sole agency agreement discovers that the vendor has been showing the property privately to potential buyers without informing the agency. The vendor then sells to one of these private buyers. What is the commission situation?
HARDA real estate company's sole agency expires on Friday. The agreement entitles it to commission on a later sale to any buyer it introduced during the term. On Thursday it introduces a buyer whose offer is declined; on Monday that buyer buys through another agent. What is the company's position?
HARDAn agency agreement contains a clause stating that commission is payable even if the sale falls through due to the buyer's inability to obtain finance. The sale proceeds to unconditional status but subsequently fails due to the buyer's finance decline. Is commission payable?
HARDIn a sole agency agreement, what happens if the property is sold by another real estate agency during the agreement period?
MEDIUMUnder a sole agency agreement, when is the vendor still liable to pay commission to the agent?
EASYAppraisals(2)
A licensee is appraising an unusual converted church, and there are no directly comparable or semi-comparable recent sales in the area. What does rule 10.3 of the Client Care Rules require?
EASYA salesperson wants to save time by giving a prospective vendor an automated online price estimate, without visiting the house, and then signing the agency agreement. What does REA's guidance on rule 10.2 say?
MEDIUMCancelling Agency Agreements(4)
A developer lists 12 new townhouses in one continuous development with an agency under a 6-month sole agency. After 100 days the developer wants to cancel under s 131. What is the likely position?
HARDA vendor signs a sole agency agreement on Thursday and receives her signed copy the same day. On Friday morning she has second thoughts. Under s 130, how and by when can she cancel?
EASYA homeowner signed a 150-day sole agency agreement for her house 95 days ago. The house has not sold and she wants to move to another agency. What does s 131 of the Real Estate Agents Act 2008 allow?
MEDIUMA vendor signs a sole agency agreement and gets her copy on Tuesday. On Wednesday morning the salesperson shows the house to a buyer, and at 3 pm the vendor cancels by email under s 130. A week later she sells privately to that buyer. What is the agency's position?
HARDCommission Disclosure(1)
Disclosure Of Defects(2)
A salesperson lists a 1998 house with monolithic plaster cladding and no eaves. The vendor says there have been no leaks and has no reports. Under rule 10.7, what must the salesperson do?
MEDIUMA property was listed last year, but a sale fell through after a building report found weathertightness problems. The vendor has had repairs done and gives the agency a new clean report, asking that the old report not be mentioned. What does REA's guidance on a Tribunal decision say?
MEDIUMDisclosure Obligations(12)
A vendor client tells the listing agent that the buyer who has just made an offer is her brother, and she wants to accept a price below the agent's appraisal. What should the agent do?
HARDA salesperson working under a branch manager is listing a property owned by her brother. What disclosure must she make to prospective buyers?
EASYWhat must a real estate agent disclose to a potential purchaser when showing a property?
EASYA real estate agent discovers that a property has a leaky roof after the agency agreement is signed but before any offers are received. What is the agent's obligation?
MEDIUMWhich of the following situations would create a conflict of interest requiring disclosure by a real estate licensee?
MEDIUMWhat must a licensee do when they become aware of a material defect in a property they are marketing?
EASYWhat must a licensee disclose to a potential purchaser if they are related to the vendor?
EASYWhen must a real estate agent disclose to a potential purchaser that they have a personal interest in the property being sold?
MEDIUMWhen must a real estate agent disclose any potential conflict of interest to their client?
EASYA salesperson discovers that a property they are marketing has a leaking roof that the vendor has not disclosed. What should they do?
MEDIUMWhat must a licensee disclose to a potential purchaser when they have a personal interest in the property being sold?
EASYA salesperson working under a branch manager wants to purchase a property listed by their own agency. What is the correct procedure?
EASYFiduciary Duties(2)
Fiduciary Duties(16)
A real estate agent receives two offers on a property at the same time. What is their primary obligation?
MEDIUMUnder the Real Estate Agents Act 2008, what is the primary fiduciary duty that a real estate agent owes to their client?
EASYAn agent receives two offers on the same property within minutes of each other. The first offer is lower but from a buyer the agent knows well. The second offer is higher but from an unknown buyer. What must the agent do?
HARDSarah, a real estate agent, receives two offers on her client's property at the same time. One offer is higher but has more conditions, while the other is lower but unconditional. What is her primary obligation?
MEDIUMA buyer asks their agent to submit an offer significantly below the asking price without the seller knowing the buyer's maximum budget. How should the agent respond?
MEDIUMWhich of the following best describes a fiduciary duty that a licensee owes to their client?
EASYSarah is a licensed salesperson who discovers that a property she is marketing has a significant structural issue that the vendor has not disclosed. What should she do?
MEDIUMA licensee discovers that a competing agency has been making false statements about properties they have listed. The licensee's fiduciary duty to their client would best be served by:
HARDSarah, a licensed salesperson, discovers that a property she is marketing has a leaky roof that the vendor hasn't disclosed. What should she do?
MEDIUMA vendor instructs their agent not to disclose that the property is in a flood-prone area, claiming it's not relevant as no flooding has occurred recently. The agent knows this information would be material to purchasers. What is the agent's correct course of action?
HARDA salesperson receives an offer on a property they have listed. What is their first obligation regarding this offer?
EASYUnder what circumstances can a real estate agent purchase a property they have been engaged to sell?
MEDIUMA licensed salesperson receives confidential information about their client's urgent need to sell due to financial difficulties. A potential purchaser asks about the vendor's motivation. What should the salesperson do?
MEDIUMA licensee acting for a vendor receives two written offers at once: one from a buyer the licensee has been showing homes to, and a higher but more conditional offer through another agency. How should the offers be presented?
HARDA salesperson learns confidential information about their vendor client's urgent financial situation requiring a quick sale. A potential purchaser asks the salesperson if there's any flexibility on price. How should the salesperson respond while maintaining their fiduciary duties?
HARDIn what circumstances can a real estate licensee continue to act for a client when they have a personal financial interest in the outcome of the transaction?
HARDLicence Categories(3)
A salesperson working under supervision can perform which of the following activities?
MEDIUMWhich licence allows a person to carry out real estate agency work for an agent, but only under supervision?
EASYWhich licence category allows a person to carry out real estate agency work without being supervised?
EASYLicence Categories(5)
A licensed agent operates multiple offices across different cities. Each office has salespersons but no branch manager. Which statement is correct regarding supervision requirements?
HARDA branch manager discovers that one of their salespersons has been providing incomplete information to potential purchasers about a property's title restrictions. What is the branch manager's primary responsibility?
HARDWhich licence category allows a person to carry on business as a real estate agent?
EASYWhile holding a salesperson's licence, when can a person carry out real estate agency work without supervision?
MEDIUMA branch manager discovers that one of their salespersons has been operating without proper supervision for several weeks. Who is primarily responsible for this breach?
MEDIUMLicensee Acquiring Client Property(3)
A licensee buys a client's property. The client agreed the valuation could follow within 14 days, and Form 2 records a provisional valuation of $610,000 (an invented figure). The independent valuation comes back at $645,000. What can the client do?
HARDA salesperson's nephew wants to buy a house the salesperson has listed. The vendor is happy to go ahead and says she doesn't need a valuation. Under ss 134–135, what must happen?
MEDIUMA salesperson's spouse bought a listed property without the vendor's consent on the prescribed form. The vendor decides to keep the sale, but the agency has already deducted commission from the deposit. What does s 134 say about the commission?
HARDLicensee Roles(2)
A licensed real estate agent operates as a sole trader and employs two salespersons. One salesperson engages in misleading conduct during a property sale. Who bears primary legal responsibility for this conduct under the Real Estate Agents Act 2008?
HARDA real estate company discovers that one of their salespersons has been taking secret commissions from mortgage brokers for client referrals. What are the potential consequences under the Real Estate Agents Act 2008?
HARDMarketing And Advertising(3)
A sole agency expired a month ago without a sale, and the vendor has not listed elsewhere. The agency's online listing and a signboard are still up. What does REA's guidance say about this?
EASYA vendor tells the listing salesperson firmly that she will not accept less than $820,000 (an invented figure). The salesperson wants to advertise 'buyers enquiry over $780,000' to draw more interest. What does REA's guidance say?
MEDIUMA vendor tells the salesperson the section 'can definitely be subdivided' and wants this in the advertising, but the salesperson has not been able to confirm it with the council. What does REA recommend?
MEDIUMMultiple Offers(2)
Three buyers are in a multi-offer process. Shortly before the deadline two withdraw, leaving one buyer who put in a strong offer believing she faced competition. What does REA's guidance say the salesperson should do?
HARDIn a multi-offer situation, a buyer hands the salesperson a signed written offer but refuses to sign the agency's multi-offer acknowledgement form. What must the salesperson do with the offer?
MEDIUMRecord Keeping(1)
Role Of Licensees(6)
What is the minimum cooling-off period for a purchaser who buys a residential property at auction?
MEDIUMSarah is a licensed salesperson working for ABC Real Estate. When showing a property to buyers, who does she primarily represent?
MEDIUMA branch manager discovers that one of their salespersons has been keeping duplicate keys to listed properties for personal use. What action should be taken?
MEDIUMA branch manager finds that a salesperson has not passed on the auction bidding record that the vendor client asked for. What should the branch manager do?
MEDIUMSarah holds a salesperson's licence and works for ABC Real Estate. When presenting an offer to a vendor, who is legally responsible for ensuring all disclosure obligations are met?
MEDIUMJames, a branch manager, discovers that one of his salespersons has been providing incorrect information about a property's zoning to potential buyers. The salesperson claims it was an honest mistake. What are James's obligations under the Real Estate Agents Act 2008?
HARDSalesperson Supervision(3)
An agency hires a non-licensed assistant to help at open homes. Which task does REA's guidance say the assistant may do?
EASYAn experienced salesperson engaged as an independent contractor works from home in another town and tells her agency she no longer needs supervision. What is the correct position under the Real Estate Agents Act 2008?
MEDIUMA salesperson licensed 4 months ago has found a buyer for a listing and wants to draft the sale and purchase agreement herself. What does REA's supervision guidance say?
EASYOther NZ Exam Topics
Property Law & Legislation
56 questions
Sale & Purchase Process
63 questions
Professional Conduct & Ethics
46 questions
Property Management
85 questions
Property Valuation
50 questions
Real Estate Finance
57 questions
Treaty of Waitangi & Maori Land
58 questions
Regulatory Compliance
67 questions
Resource Management & Planning
45 questions
About Agency Practice for NZ Real Estate Licensing
Agency Practice is a core knowledge area for anyone pursuing a real estate licence in New Zealand. Under the Real Estate Agents Act 2008, agents, branch managers and salespersons must hold a licence from the Real Estate Authority (REA), which requires a prescribed qualification — usually a New Zealand Certificate in Real Estate delivered and assessed by an approved provider — to support professional standards across the industry.
This topic covers agency agreements, fiduciary duties, disclosure obligations, and the role of licensees. The REA places strong emphasis on ethical conduct, consumer protection, and compliance with New Zealand law. Key legislation you should be familiar with includes the Real Estate Agents Act 2008, the Fair Trading Act, the Consumer Guarantees Act, the Privacy Act, and the Anti-Money Laundering and Countering Financing of Terrorism Act.
EstatePass offers 89 free practice questions for Agency Practice, organised by sub-topic for targeted revision. Each question includes a detailed explanation to help you build both knowledge and confidence for your NZ real estate licensing assessment.
Frequently Asked Questions
What is covered in Agency Practice for the NZ real estate licence?
Agency Practice covers agency agreements, fiduciary duties, disclosure obligations, and the role of licensees. EstatePass treats this as one of its 10 study areas for the New Zealand Certificate in Real Estate, the usual qualification for an REA licence. Check your provider's programme for exactly how it is assessed.
Which licence class needs Agency Practice?
Agency Practice is relevant to all three licence classes (salesperson, branch manager and agent). There is no government exam; each qualification is assessed by the training provider, so check the provider's programme for how deeply this area is covered.
What are the best study tips for Agency Practice in the NZ context?
Focus on New Zealand-specific legislation such as the Real Estate Agents Act 2008, the REA Code of Conduct, and the Fair Trading Act. Use scenario-based practice questions to apply concepts to realistic situations. EstatePass offers 89 free practice questions for this topic with detailed explanations.
How many practice questions are available for Agency Practice?
EstatePass currently provides 89 free practice questions covering Agency Practice for the New Zealand real estate qualification. Questions span various difficulty levels to help you prepare thoroughly for your licensing assessment.
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