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Agency PracticeAgency Agreementslevel4HARD

A salesperson's agency holds a sole agency over a property. During the term, the owner negotiates directly with a buyer who first viewed the property through the agency, and wants to complete the sale without paying commission. What is the correct position?

Correct Answer

B) Commission is payable, since the agency introduced the buyer during the sole agency

Under a sole agency, commission is payable on a sale during the term, and here the agency also introduced the buyer. The owner cannot avoid commission by taking over the negotiations.

Answer Options
A
No commission is payable, because the owner handled the final negotiations
B
Commission is payable, since the agency introduced the buyer during the sole agency
C
Only a pro-rata fee is payable, reflecting the marketing work the agency actually did
D
The Real Estate Authority must rule on whether commission is payable before settlement

Why This Is the Correct Answer

Under a sole agency, commission is payable on a sale made during the term, and here the agency also introduced the buyer, so the owner cannot avoid commission by negotiating directly. Section 126 makes the entitlement depend on a written, signed agency agreement, which the sole agency provides.

Why the Other Options Are Wrong

Option A: No commission is payable, because the owner handled the final negotiations

Who negotiates the final terms does not matter under a sole agency; a sale during the term to a buyer the agency introduced attracts commission.

Option C: Only a pro-rata fee is payable, reflecting the marketing work the agency actually did

Neither the Act nor standard sole agency terms provide for a pro-rata fee; the agreed commission is payable.

Option D: The Real Estate Authority must rule on whether commission is payable before settlement

The Authority deals with conduct complaints, not commission disputes; entitlement is a contractual matter under the agency agreement, ultimately for the courts.

Deep Analysis of This Agency Practice Question

Two principles point the same way. The sole agency term makes commission payable on any sale during the agency period, and the agency introduced this buyer, so it would be the effective cause of the sale in any event. An owner who cuts the agency out of the final negotiation does not escape the contract.

Background Knowledge for Agency Practice

New Zealand vendor agencies are usually sole or general agencies; 'exclusive agency' is a United States and Australian label, not a New Zealand category. Section 126 of the Real Estate Agents Act 2008 requires a written agency agreement signed by the client and agent for commission to be recoverable.

Memory Technique

Remember INTRO: 'If I INTROduced them, I get paid.' Think of a matchmaker who introduces two people - even if they plan their own wedding, the matchmaker still deserves credit for bringing them together. The agent who makes the introduction is the effective cause, regardless of who handles the paperwork later.

When you see questions about commission disputes where someone else completes the sale, ask yourself: 'Who made the INTRO?' The person who introduced the buyer to the property is typically entitled to commission under the effective cause principle.

Exam Tip for Agency Practice

Under a sole agency, commission follows a sale during the term; who handled the final negotiation is irrelevant.

Real World Application in Agency Practice

A couple view a house at an open home run by the listing agency, then meet the owner at a local café and agree a price privately. Because the agency holds a sole agency and introduced them, the owner still owes the agreed commission.

Common Mistakes to Avoid on Agency Practice Questions

  • •Thinking final negotiator determines commission entitlement
  • •Believing direct owner involvement negates agent commission
  • •Assuming pro-rata payment applies in effective cause situations

Related Topics & Key Terms

Key Terms:

effective causeexclusive agencycommission entitlementintroduction principleagency agreement
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