EstatePass
Agency PracticeMarketing And Advertisinglevel4MEDIUM

A vendor tells the salesperson the section 'can definitely be subdivided' and wants this in the advertising, but the salesperson has not been able to confirm it with the council. What does REA recommend?

Correct Answer

D) Leave the claim out, or say it is the vendor's unverified statement and advise buyers to check.

REA's marketing guidance says licensees should verify vendor claims, and if a claim such as subdivision potential cannot be verified, it recommends not making it. If buyers are told, it should be as the vendor's unverified statement, with advice to seek legal or expert advice. Unsubstantiated representations are an offence under ss 12A and 40 of the Fair Trading Act 1986.

Answer Options
A
Include the claim as the vendor asked, since rule 9.1 requires following client instructions.
B
Include it, since an honest vendor claim is enough to count as a reasonable basis for it.
C
Include it with the word 'potential', which removes any risk of a misleading representation.
D
Leave the claim out, or say it is the vendor's unverified statement and advise buyers to check.

Why This Is the Correct Answer

REA recommends omitting unverified claims or clearly flagging them as the vendor's unverified statement.

Why the Other Options Are Wrong

Option A: Include the claim as the vendor asked, since rule 9.1 requires following client instructions.

Rule 9.1 does not extend to acts contrary to law; unsubstantiated claims breach the Fair Trading Act.

Option B: Include it, since an honest vendor claim is enough to count as a reasonable basis for it.

A reasonable basis needs supporting evidence; REA recommends not making an unverified claim.

Option C: Include it with the word 'potential', which removes any risk of a misleading representation.

Adding a vague qualifier does not substantiate the claim; REA advises flagging it as unverified or omitting it.

Background Knowledge for Agency Practice

Source: https://www.rea.govt.nz/real-estate-professionals/industry-guidance-and-information/listing-a-property/marketing-and-advertising/

Exam Tip for Agency Practice

No evidence, no claim: unverified vendor statements must be omitted or flagged.

Common Mistakes to Avoid on Agency Practice Questions

  • โ€ขRepeating a vendor's claim in advertising because the vendor asked for it.
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