The Lake Wales office receives this potential claim: third-party property damage is alleged. Which administrative record should be opened?
Correct Answer
D) liability claim record
Claim administration begins with a documented incident or notice record and supporting evidence.
Why This Is the Correct Answer
Claim administration begins with a documented incident or notice record and supporting evidence.
Why the Other Options Are Wrong
Option A: check-signing matrix
check-signing matrix skips the written authority, scope, price, notice, or release control needed for claim administration.
Option B: supplier statement
supplier statement skips the written authority, scope, price, notice, or release control needed for claim administration.
Option C: submittal schedule
submittal schedule skips the written authority, scope, price, notice, or release control needed for claim administration.
Memory Technique
When begins clashes with documented, let the contract speak before Risk Administrator.
Reference Hint
Open-book path: tab Contractor's Manual, 2025 to Business Administration, Insurance Claims and Incident Records; use the stated business record or control rule to verify the answer.
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