The Hialeah administrator identifies this correspondence problem: text message changes payment timing. What is the best office action?
Correct Answer
D) capture written record
Approvals and instructions should be captured in the project record so later billing and audit review can trace them.
Why This Is the Correct Answer
Approvals and instructions should be captured in the project record so later billing and audit review can trace them.
Why the Other Options Are Wrong
Option A: message deletion memo
message deletion memo belongs to a different file or record trail; it does not prove the electronic records event.
Option B: skipped invoice log
skipped invoice log belongs to a different file or record trail; it does not prove the electronic records event.
Option C: closed bank statement
closed bank statement belongs to a different file or record trail; it does not prove the electronic records event.
Memory Technique
Electronic Records proof for Administrator Updates: event, approval, receipt, follow-up.
Reference Hint
Open-book path: tab Contractor's Manual, 2025 to Business Administration, Electronic Correspondence Records; verify the record, approval, or control duty before selecting the answer.
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