EstatePass

Mortgage Satisfaction Posts Biggest Jump in Years

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Mortgage satisfaction is UP! Here's how agents can capitalize.

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Mortgage Satisfaction Posts Biggest Jump in Years
Key Points
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  • 1

    Mortgage Satisfaction Soars

    Borrower satisfaction jumped 33 points, driven by better lender communication.

  • 2

    Early Engagement Wins

    Connecting lenders early in the homebuying journey boosts satisfaction significantly.

  • 3

    Agent Actions Matter

    Introducing lenders early and setting financing expectations is key.

  • 4

    Communication is Critical

    Vet lenders on communication standards, not just speed.

  • 5

    Co-own Borrower Education

    Partner with lenders on a shared checklist of borrower best practices.

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