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Before the file moves forward, Quinn must resolve an issue involving do not call and TSR Do-Not-Call Rules. What should happen?

Correct Answer

B) Call only within permitted local calling hours

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Call only within permitted local calling hours".

Answer Options
A
Proceed based only on borrower preference and document the file later.
B
Call only within permitted local calling hours
C
Rely on sales practice rather than required verification, disclosure, or documentation.
D
Use a manager exception instead of the required federal mortgage rule.

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Call only within permitted local calling hours".

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