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Ethics & Fraudmedium18% of exam

Before the loan advances, a compliance manager must resolve an advertising and consumer-protection controls issue in a branch onboarding review. What should happen?

Correct Answer

B) Honor the do-not-call request under telemarketing rules

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Honor the do-not-call request under telemarketing rules".

Answer Options
A
Treat the compliance requirement as optional because closing is near.
B
Honor the do-not-call request under telemarketing rules
C
Continue processing without correcting the disclosure, licensing, compensation, or consumer-protection issue.
D
Ignore the issue if the borrower orally agrees to continue.

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Honor the do-not-call request under telemarketing rules".

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