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Ethics & Fraudmedium18% of exam

Before the loan advances, a compliance manager must resolve an telemarketing and do-not-call controls issue in a branch onboarding review. What should happen?

Correct Answer

B) Honor the do-not-call request under telemarketing rules

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Honor the do-not-call request under telemarketing rules".

Answer Options
A
Call without checking consent or registry status.
B
Honor the do-not-call request under telemarketing rules
C
Treat the Telemarketing Sales Rule review as complete because the file contains a related closing disclosure note.
D
Treat prior borrower contact as unlimited permission for future calls.

Why This Is the Correct Answer

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Honor the do-not-call request under telemarketing rules".

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