A contractor receives a complaint filed with the Department of Business and Professional Regulation. According to Florida Statutes Chapter 455, within how many days must the contractor respond to the complaint?
Correct Answer
B) 21 days
Florida Statutes Chapter 455 requires licensees to respond to complaints within 21 days of receipt. Failure to respond timely can result in additional disciplinary action.
Why This Is the Correct Answer
Florida Statutes Chapter 455.225 specifically requires licensed professionals, including contractors, to respond to complaints filed with the Department of Business and Professional Regulation within 21 days of receipt. This 21-day response period is mandatory and failure to respond within this timeframe can result in additional disciplinary action against the contractor's license, including potential suspension or revocation proceedings.
Why the Other Options Are Wrong
Option A: 20 days
20 days is one day short of the statutory requirement. While close to the correct timeframe, Florida law specifically mandates 21 days, not 20. Using 20 days could result in a late response and potential disciplinary consequences.
Option C: 30 days
30 days exceeds the statutory requirement by 9 days. While responding within 30 days would still be timely, the law specifically requires a response within 21 days. Contractors cannot rely on a longer timeframe than what is mandated by statute.
Option D: 15 days
15 days is 6 days shorter than the required timeframe. This represents a common confusion with other regulatory deadlines, but Florida Statutes Chapter 455 clearly establishes 21 days as the response period for DBPR complaints.
Memory Technique
Remember '21 to stay free' - contractors have 21 days to respond to DBPR complaints to avoid additional disciplinary action and keep their license in good standing.
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