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Illinois law requires that mortgage servicers provide notice before:

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Question & Answer

Review the question and all answer choices

A

Changing the interest rate on fixed-rate loans

Interest rate changes on fixed-rate loans are contractually determined at origination and don't require additional notice from servicers. Fixed-rate loans maintain the same interest rate throughout the loan term unless modified through a specific agreement like refinancing, which involves new disclosures.

B

Transferring the loan to another servicer

Correct Answer
C

Accepting monthly payments

Accepting monthly payments is a standard servicer function that occurs regularly with each payment due date. There's no legal requirement for advance notice before accepting these routine payments, as borrowers expect this standard service.

D

Recording the mortgage

Recording the mortgage is a legal procedure that typically occurs at closing and doesn't involve ongoing notice requirements from servicers. This public filing establishes the lien on the property and is generally a one-time event at loan origination.

Why is this correct?

Illinois law requires mortgage servicers to provide advance notice before transferring a loan to another servicer. This regulation (24 ILCS 5/3-501) ensures borrowers are informed about where to send payments and who will manage their loan account, preventing service disruptions and protecting consumer rights.

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