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During quality control, Noel finds a file issue involving lo obligations and Good Faith Obligations. Which action is most appropriate?

Correct Answer

C) Apply fair dealing before recommending a product

MLO obligations include fair dealing, no steering, accurate information, and compliant compensation. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Apply fair dealing before recommending a product".

Answer Options
A
Ignore the issue if the borrower orally agrees to continue.
B
Proceed based only on borrower preference and document the file later.
C
Apply fair dealing before recommending a product
D
Rely on sales practice rather than required verification, disclosure, or documentation.

Why This Is the Correct Answer

MLO obligations include fair dealing, no steering, accurate information, and compliant compensation. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Apply fair dealing before recommending a product".

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