EstatePass
Free Tool

New Homeowner Welcome Kit

Create personalized welcome packages for your buyers with local utilities, service providers, and neighborhood resources. A perfect closing gift!

Personalization
Customize the welcome kit for your buyer
Utilities
Electric Company
Local electric provider contact and setup info
Gas Company
Natural gas provider contact
Water & Sewer
Municipal water service
Trash & Recycling
Waste collection schedule
Internet Providers
Available ISPs in the area
Service Providers
HVAC Service
Recommended heating & cooling
Plumber
Trusted local plumber
Electrician
Licensed electrician
Handyman
General repairs and maintenance
Landscaper
Lawn care and landscaping
House Cleaning
Cleaning service recommendation
Pest Control
Pest prevention and treatment
Local Information
Schools
Nearby schools and districts
Hospitals & Urgent Care
Medical facilities nearby
Police & Fire
Local emergency services
DMV Location
Driver's license and registration
Post Office
USPS location and hours
Public Library
Library card and services
Lifestyle & Community
Local Restaurants
Popular dining spots
Grocery Stores
Nearby supermarkets
Parks & Recreation
Parks and outdoor activities
Gyms & Fitness
Fitness centers nearby
Community Events
Local events and activities
Personal Notes
Add a personal touch with custom notes or recommendations
Welcome Kit Preview
23 items selected
WELCOME TO YOUR NEW HOME!

Dear [Buyer Name],

Congratulations on your new home at [Property Address]! I'm so excited for you to start this new chapter.

To help make your transition as smooth as possible, I've put together this Welcome Kit with local resources and recommendations.


===============================================
UTILITIES TO SET UP
===============================================
- Electric Company - [Provider Name] - [Phone]
- Gas Company - [Provider Name] - [Phone]
- Water & Sewer - [Provider Name] - [Phone]
- Trash & Recycling - [Provider Name] - [Pickup Days]
- Internet Providers - [Provider Options]



===============================================
TRUSTED SERVICE PROVIDERS
===============================================
- HVAC: [Company Name] - [Phone]
- Plumber: [Company Name] - [Phone]
- Electrician: [Company Name] - [Phone]
- Handyman: [Company Name] - [Phone]
- Landscaper: [Company Name] - [Phone]
- House Cleaning: [Company Name] - [Phone]
- Pest Control: [Company Name] - [Phone]



===============================================
IMPORTANT LOCAL INFORMATION
===============================================
- Schools: [School Names & District Info]
- Nearest Hospital: [Hospital Name] - [Address]
- Police/Fire (Non-Emergency): [Phone Numbers]
- DMV: [Address & Hours]
- Post Office: [Address & Hours]
- Library: [Name & Hours]



===============================================
NEIGHBORHOOD FAVORITES
===============================================
- Local Restaurants: [Recommendations]
- Grocery Stores: [Store Names & Locations]
- Parks & Recreation: [Park Names]
- Gyms & Fitness: [Gym Names]
- Community Events: [Local Event Info]


===============================================

If you ever need anything - a recommendation, a question answered, or just want to say hello - please don't hesitate to reach out. I'm here for you long after the closing!

Warmly,

[Your Name]
[Your Phone]
[Your Email]

P.S. I'd love to hear how you're settling in! And if you know anyone looking to buy or sell, I'm always grateful for referrals.
Pro Tips

- Fill in the actual provider names and phone numbers before sending

- Include a small gift like a local coffee shop card

- Add photos of your favorite local spots

- Consider creating a physical binder with this info

How It Works

1. Customize Content

Enter your buyer's name, property address, and your contact information. Select which resource categories to include.

2. Add Local Details

Fill in the actual provider names, phone numbers, and your personal recommendations for each item.

3. Share or Print

Copy the welcome letter, export as PDF, or print it to include with a physical closing gift package.

Frequently Asked Questions

Create Memorable New Homeowner Welcome Kits

A thoughtful new homeowner welcome kit is one of the most effective ways to create lasting impressions with your clients. While the real estate transaction may end at closing, your relationship with clients is just beginning. Providing a comprehensive resource guide with local utilities, trusted service providers, and neighborhood recommendations shows you care about their success as homeowners.

Why Welcome Kits Matter for Your Business

Studies show that over 80% of buyers would use the same agent again, but only a fraction actually remember to refer their agent when the opportunity arises. A personalized welcome kit keeps you top of mind during the critical first months of homeownership when new homeowners are most likely to talk about their real estate experience with friends and family. This simple touch point can dramatically increase your referral rate.

Building Your Local Expert Reputation

Creating detailed welcome kits for your farm area positions you as the local neighborhood expert. When you know the best HVAC company, the most reliable plumber, and the hidden gem restaurants, you become an invaluable resource. Clients trust agents who demonstrate deep knowledge of the communities they serve, and this trust translates into both repeat business and referrals.

Making It Personal

The most impactful welcome kits go beyond generic information. Include your personal recommendations with notes like "This is where we take our family for pizza" or "I've used this handyman for years - fast and reliable." Add handwritten notes, pair the kit with a thoughtful closing gift, and follow up a month after closing to see how they're settling in. These personal touches create the exceptional client experience that generates lifelong fans and steady referrals.