Broker Mitchell receives a request from a former client for copies of transaction documents from a sale that closed 3 years ago. The client claims to need the documents for a tax audit. What should the broker do?
Correct Answer
C) Charge a reasonable fee for copying and provide the documents
The broker may charge a reasonable fee for copying and must provide the documents as they belong to the client and are still within the required retention period. A wrongly denies client access to their own documents. B doesn't address cost recovery. D incorrectly redirects when the broker has the documents and obligation.
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