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A compliance review finds that a borrower asks whether the company will file a suspicious activity report. What should the MLO do next?

Correct Answer

D) Do not tell the borrower that a SAR may be filed

Why this is correct: The rule under 31 CFR 1029.320 mandates strict confidentiality regarding Suspicious Activity Reports (SARs). When a borrower asks if a SAR will be filed, the MLO must not disclose any information that could tip off the borrower. This is a fundamental requirement to prevent interference with law enforcement investigations. Thus, the next step is clear: "Do not tell the borrower that a SAR may be filed." Why the other choices are wrong: The choice to "Continue the activity because the borrower appears willing to proceed" is wrong because willingness does not negate the duty to maintain SAR confidentiality. The choice to "Use the reverse-mortgage occupancy standard to decide the Suspicious activity and borrower information issue before confirming the trigger facts" is wrong because it applies an irrelevant standard (occupancy) to a SAR confidentiality issue; the rule is clear and requires no such intermediate step. The choice to "Document the issue later instead of correcting the compliance problem first" is wrong because the immediate compliance problem—the risk of an improper disclosure—must be corrected by not answering the question. Exam tip: SAR confidentiality is a standalone rule. Do not conflate it with unrelated underwriting or occupancy standards. The only correct action is non-disclosure.

Answer Options
A
Continue the activity because the borrower appears willing to proceed.
B
Use the reverse-mortgage occupancy standard to decide the Suspicious activity and borrower information issue before confirming the trigger facts.
C
Document the issue later instead of correcting the compliance problem first.
D
Do not tell the borrower that a SAR may be filed

Why This Is the Correct Answer

The correct response is "Do not tell the borrower that a SAR may be filed" because Lines 255-260; 31 CFR 1029.320 and final rule discussion of reports of suspicious transactions.

Why the Other Options Are Wrong

Option A: Continue the activity because the borrower appears willing to proceed.

Continue the activity because the borrower appears willing to proceed. is not correct because it does not apply the rule tested by this file scenario.

Option B: Use the reverse-mortgage occupancy standard to decide the Suspicious activity and borrower information issue before confirming the trigger facts.

This distractor shifts the issue to a different trigger, product, or timing rule instead of applying the rule tested in the stem.

Option C: Document the issue later instead of correcting the compliance problem first.

Document the issue later instead of correcting the compliance problem first. is not correct because it does not apply the rule tested by this file scenario.

Memory Technique

SAR escalation and anti-tipping rules: identify the rule being tested, then choose the action that documents or applies that rule before the file moves forward.

Exam Tip

Match the file facts to SAR escalation and anti-tipping rules; do not choose an exception or shortcut that skips the required rule.

Common Mistakes to Avoid

  • -Choosing an internal exception instead of the governing rule
  • -Treating preliminary or informal facts as a substitute for required documentation
  • -Answering from a familiar but unrelated mortgage topic
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