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A customer-service escalation raises a HOEPA Points and Fees question for a licensing coordinator. What answer should guide the file?

Correct Answer

D) Provide required counseling and disclosures when HOEPA applies

Why this is correct: When a mortgage loan meets HOEPA's high-cost thresholds, specific consumer protections are triggered. These include mandatory pre-loan counseling from a HUD-approved counselor and the provision of specific written disclosures about the loan's costs and risks. Providing these required counseling sessions and disclosures is the compliant action when HOEPA applies. Why the other choices are wrong: "Use the HMDA reporting standard to decide the HOEPA Points and Fees issue before confirming the trigger facts" is wrong because HMDA (data reporting) and HOEPA (consumer protections for high-cost loans) are governed by different rules and thresholds. "Wait until a regulator asks for the file before applying the federal requirement" is wrong because HOEPA counseling and disclosures must be provided to the borrower well before consummation. "Rely on oral agreement when the rule requires documented compliance" is wrong because HOEPA explicitly requires *written* disclosures and proof of *independent* counseling. Exam tip: For HOEPA, remember the two key borrower safeguards: independent counseling and special disclosures. The correct answer will involve providing these.

Answer Options
A
Use the HMDA reporting standard to decide the HOEPA Points and Fees issue before confirming the trigger facts.
B
Wait until a regulator asks for the file before applying the federal requirement.
C
Rely on oral agreement when the rule requires documented compliance.
D
Provide required counseling and disclosures when HOEPA applies

Why This Is the Correct Answer

The correct response is "Provide required counseling and disclosures when HOEPA applies" because HOEPA/high-cost mortgage rules use rate, points-and-fees, and prepayment-penalty triggers and restrict risky terms.

Why the Other Options Are Wrong

Option A: Use the HMDA reporting standard to decide the HOEPA Points and Fees issue before confirming the trigger facts.

This distractor shifts the issue to a different trigger, product, or timing rule instead of applying the rule tested in the stem.

Option B: Wait until a regulator asks for the file before applying the federal requirement.

Wait until a regulator asks for the file before applying the federal requirement. is not correct because it does not apply the rule tested by this file scenario.

Option C: Rely on oral agreement when the rule requires documented compliance.

Rely on oral agreement when the rule requires documented compliance. is not correct because it does not apply the rule tested by this file scenario.

Memory Technique

HOEPA high-cost mortgage rules: identify the rule being tested, then choose the action that documents or applies that rule before the file moves forward.

Exam Tip

Match the file facts to HOEPA high-cost mortgage rules; do not choose an exception or shortcut that skips the required rule.

Common Mistakes to Avoid

  • -Choosing an internal exception instead of the governing rule
  • -Treating preliminary or informal facts as a substitute for required documentation
  • -Answering from a familiar but unrelated mortgage topic
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