Do Not Call Registry
Definition
The National Do Not Call Registry is a federal program administered by the FTC that allows consumers to opt out of receiving unsolicited telemarketing calls, including calls from real estate agents soliciting business.
Example
Agent Thompson wants to cold-call homeowners. Before making calls, Thompson must check both the National Do Not Call Registry and the brokerage's internal do-not-call list. If a homeowner sold through Thompson's brokerage six months ago, Thompson may call due to the established business relationship exemption.
Exam Tip
Exam questions focus on the exemptions and timeframes. Remember the two key exemptions: established business relationship (18 months from last transaction or 3 months from last inquiry) and prior written consent. Brokerages must maintain their own internal do-not-call lists in addition to the national registry.
Related Practice Terms
Escrow Account Management
Brokers in Florida have strict responsibilities for managing escrow accounts, including monthly reconciliation and proper handling of trust funds.
Record Keeping Requirements
Florida brokers are required to maintain transaction records and escrow records for a minimum of five years.
Commingling and Conversion
Commingling is the illegal act of mixing client trust funds with a broker's personal or business operating funds; conversion is the misappropriation of those funds.
License Renewal Requirements
Florida real estate licenses must be renewed biennially, and sales associates have specific post-license education requirements for their first renewal.
FREC Disciplinary Authority
FREC has the authority to impose fines and other disciplinary actions on licensees who violate real estate laws and rules.
License Requirements
License requirements are the mandatory qualifications—including pre-licensing education, examination, and background checks—that a person must satisfy before legally practicing real estate. These requirements are established and enforced by each state's real estate commission.
Frequently Asked Questions
Test Your Practice Knowledge
Practice with exam-style questions to make sure you can apply Do Not Call Registry and other practice concepts.