Consider a prepaid rental listing service that intends to relocate. When is the listing service required to provide notice of the new address and telephone number to its clients?
Question & Answer
Review the question and all answer choices
As soon as practicable after the listing service gets settled in its new location.
'As soon as practicable' is a vague legal standard that gives the business too much discretion and does not provide the definitive consumer protection that California law requires; the statute sets a specific, objective deadline of seven calendar days.
No later than seven calendar days after the move has occurre
Before the move is to occur.
While advance notice before a move might seem more protective, California law does not require pre-move notification to clients — the statutory obligation is triggered after the move occurs, within seven calendar days.
c. Before the move is to occur. d. 60 days prior to the move.
This option combines two answers and includes '60 days prior to the move,' which has no basis in California's PRLS statutes; no 60-day advance notice requirement exists for client notification upon relocation.
Why is this correct?
Answer B is correct because California Business and Professions Code Section 10167.6 specifically requires that a prepaid rental listing service notify its clients of a new address and telephone number no later than seven calendar days after the move has occurred. This is a consumer protection mandate enforced by the DRE to ensure that clients who have prepaid for listing services can continue to contact the business and receive the services they paid for. The seven-day window gives the business a brief adjustment period while still protecting clients from being left without contact information.
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