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A borrower-facing employee is unsure what to do when a borrower asks which upfront charge can be collected before intent to proceed. What is the correct response?

Correct Answer

A) Charge only a bona fide credit report fee before intent

Lines 186-203; 12 CFR 1026.19(e)(2)(i). The narrow fee exception is for a bona fide and reasonable credit report fee before Loan Estimate receipt and intent to proceed. Therefore, the correct response is "Charge only a bona fide credit report fee before intent".

Answer Options
A
Charge only a bona fide credit report fee before intent
B
Use an informal exception and leave the required record unchanged.
C
Let production goals override the required verification, disclosure, license, or record step.
D
Apply the rule only after a regulator asks specifically about records, reports, and required notices.

Why This Is the Correct Answer

Lines 186-203; 12 CFR 1026.19(e)(2)(i). The narrow fee exception is for a bona fide and reasonable credit report fee before Loan Estimate receipt and intent to proceed. Therefore, the correct response is "Charge only a bona fide credit report fee before intent".

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