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An internal audit flags borrower communication and TILA — Loan Estimate. Which response best protects compliance?

Correct Answer

C) Explain the next required step before proceeding

borrower communication must be timely, accurate, and tied to disclosure or action-notice duties. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Explain the next required step before proceeding".

Answer Options
A
Proceed based only on borrower preference and document the file later.
B
Rely on sales practice rather than required verification, disclosure, or documentation.
C
Explain the next required step before proceeding
D
Use a manager exception instead of the required federal mortgage rule.

Why This Is the Correct Answer

borrower communication must be timely, accurate, and tied to disclosure or action-notice duties. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Explain the next required step before proceeding".

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