Before the team acts on a branch training session, a processor must address TILA Loan Estimate. Which response is most defensible?
Correct Answer
C) Explain the next required step before proceeding
Why this is correct: The TILA Loan Estimate is a required written disclosure that must be provided promptly after receiving a loan application. The original explanation emphasizes timely, accurate communication tied to disclosure duties. The correct choice, "Explain the next required step before proceeding," aligns with this by ensuring the borrower is informed of the upcoming process, which is a defensible practice before any action is taken. Why the other choices are wrong: "Collect only verbal consent and send the written notice after the rate is locked" violates TILA's requirement for timely written disclosure. "Use an informal worksheet in place of the required written disclosure" fails to provide the official Loan Estimate form. "Assume the TILA Loan Estimate condition is met because the borrower satisfied the separate state renewal requirement" is incorrect because TILA disclosure is a federal requirement independent of state actions. Exam tip: Always provide the Loan Estimate promptly after application; never substitute informal documents or delay written disclosure.
Why This Is the Correct Answer
The correct response is "Explain the next required step before proceeding" because Borrower communication must be timely, accurate, and tied to disclosure or action-notice duties.
Why the Other Options Are Wrong
Option A: Collect only verbal consent and send the written notice after the rate is locked.
This choice is a tempting shortcut, but it conflicts with borrower communication and early-disclosure timing because the file still needs the required documentation, timing, or rule-based review before the action is taken.
Option B: Use an informal worksheet in place of the required written disclosure.
This choice is a tempting shortcut, but it conflicts with borrower communication and early-disclosure timing because the file still needs the required documentation, timing, or rule-based review before the action is taken.
Option D: Assume the TILA Loan Estimate condition is met because the borrower satisfied the separate state renewal requirement.
This distractor shifts the issue to a different trigger, product, or timing rule instead of applying the rule tested in the stem.
Memory Technique
TILA Loan Estimate: identify the rule being tested, then choose the action that documents or applies that rule before the file moves forward.
Exam Tip
For borrower communication and early-disclosure timing questions, separate the required file step from plausible sales, timing, or documentation shortcuts.
Common Mistakes to Avoid
- -Choosing an internal exception instead of the governing rule
- -Treating preliminary or informal facts as a substitute for required documentation
- -Answering from a familiar but unrelated mortgage topic
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