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A borrower-facing employee is unsure what to do when the borrower pays the broker directly and the creditor also offers compensation. What is the correct response?

Correct Answer

C) Decline creditor compensation for that transaction

Lines 100 and 268-269; 12 CFR 1026.36(d)(2)(i). Direct consumer-paid compensation triggers the dual-compensation restriction for that transaction. Therefore, the correct response is "Decline creditor compensation for that transaction".

Answer Options
A
Wait until after the branch procedure update to decide whether the disclosure, filing, or license issue matters.
B
Treat advertising and consumer protection as satisfied by an oral manager approval.
C
Decline creditor compensation for that transaction
D
Treat prior mortgage experience as a substitute for the required compliance condition.

Why This Is the Correct Answer

Lines 100 and 268-269; 12 CFR 1026.36(d)(2)(i). Direct consumer-paid compensation triggers the dual-compensation restriction for that transaction. Therefore, the correct response is "Decline creditor compensation for that transaction".

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