A former landlord client writes asking an agency covered by the Privacy Act to stop sending marketing letters. Under OAIC guidance on APP 7, what applies?
Correct Answer
D) Stop within a reasonable period, generally no more than 30 days, free
OAIC guidance on Australian Privacy Principle 7 says organisations must stop direct marketing within a reasonable period after a request and cannot charge for doing so. A reasonable period would generally be no more than 30 days, and it can be shorter, particularly for digital channels.
Why This Is the Correct Answer
APP 7 opt-outs take effect within a reasonable period, generally up to 30 days, at no charge.
Why the Other Options Are Wrong
Background Knowledge for Consumer Protection
Exam Tip for Consumer Protection
Common Mistakes to Avoid on Consumer Protection Questions
More Consumer Protection Questions
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A property manager is choosing between rental applicants. Which reason for declining an applicant is lawful under NSW anti-discrimination rules?
A property manager scans and stores a colour copy of every rental applicant's passport and driver licence 'just in case'. What does the Fair Trading Commissioner's guidance recommend?
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- → A NSW agent's listing for a Wollongong house highlights 'quiet street', but leaves out that a freight rail line runs behind the back fence, which the photos crop out. How is this assessed?
- → The Australian Consumer Law (ACL), as applied in Queensland, prohibits real estate agents from engaging in:
- → In Queensland, which government body handles consumer complaints about real estate agents?
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- → Under Queensland consumer protection law, 'unconscionable conduct' by a real estate agent may include:
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