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Consumer ProtectionPrivacyNSWMEDIUM

A property manager scans and stores a colour copy of every rental applicant's passport and driver licence 'just in case'. What does the Fair Trading Commissioner's guidance recommend?

Correct Answer

A) Sight the ID, note only the details needed, and avoid storing copies

The Fair Trading Commissioner's guidance on rental applications says agents should collect only the minimum information reasonably necessary, and that best practice is to sight identity documents and note any details that need to be kept without storing the documents. Collecting extra information because it might be useful later is contrary to this approach.

Answer Options
A
Sight the ID, note only the details needed, and avoid storing copies
B
Keep the scans for the full tenancy, as the Residential Tenancies Act requires
C
Keep the scans, provided the applicant signs a privacy consent on the form
D
Store the scans only for applicants who are later offered the tenancy

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Why the Other Options Are Wrong

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