Under Queensland consumer protection law, 'unconscionable conduct' by a real estate agent may include:
Correct Answer
B) Exploiting a buyer's lack of English proficiency to pressure them into an unfavourable contract
Unconscionable conduct involves behaviour that is harsh, oppressive, or takes unfair advantage of a person's vulnerability, such as language barriers, age, or lack of understanding. The ACL specifically prohibits unconscionable conduct in trade or commerce.
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