Under Queensland consumer protection law, 'unconscionable conduct' by a real estate agent may include:
Correct Answer
D) Pressuring a buyer with little English into an unfair contract without an interpreter
Unconscionable conduct involves behaviour that is harsh, oppressive, or takes unfair advantage of a person's vulnerability, such as language barriers, age, or lack of understanding. The ACL specifically prohibits unconscionable conduct in trade or commerce.
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The Australian Consumer Law (ACL), as applied in Victoria, prohibits misleading or deceptive conduct. Which of the following scenarios would most likely constitute misleading conduct by an estate agent?
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Under Queensland law, the cooling-off period for residential property purchases serves to protect consumers by: