A property advertisement states 'walking distance to train station' when the station is actually 2.5 kilometers away. This would most likely constitute:
Correct Answer
B) Misleading conduct under the Australian Consumer Law, as it misstates the distance
Misrepresenting the proximity to amenities like transport constitutes misleading conduct under the Australian Consumer Law, as it could influence a consumer's purchasing decision. Agents must ensure all representations about location and amenities are accurate and verifiable.
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A consumer wishes to make a complaint about a real estate agent's conduct that may involve both misleading advertising and trust account irregularities. Which approach would provide the most comprehensive resolution pathway?
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