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Consumer ProtectionPredictionsNSWMEDIUM

An agent's brochure for a Penrith unit says 'This unit will double in value within five years'. The agent has no data behind the claim. How is the statement treated?

Correct Answer

B) As misleading, since a prediction needs reasonable grounds

NSW guidance on misrepresentation notes that under section 4 of the Australian Consumer Law, a representation about a future matter made without reasonable grounds is taken to be misleading. Untrue or unsubstantiated predictions about property values or returns are misleading, and in volatile markets clients should be told of the uncertainty.

Answer Options
A
As lawful, since no one can be held to a prediction
B
As misleading, since a prediction needs reasonable grounds
C
As lawful, as long as the brochure says 'in our view'
D
As misleading only if the unit then fails to double

Why This Is the Correct Answer

A prediction without reasonable grounds is treated as misleading.

Why the Other Options Are Wrong

Background Knowledge for Consumer Protection

Exam Tip for Consumer Protection

Common Mistakes to Avoid on Consumer Protection Questions

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