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Consumer ProtectionQLDEASY

In Queensland, which government body handles consumer complaints about real estate agents?

Correct Answer

A) The Office of Fair Trading (OFT)

The Office of Fair Trading (OFT) in Queensland is the primary body that handles consumer complaints about real estate agents, investigates breaches of the Property Occupations Act 2014, and can take disciplinary action.

Answer Options
A
The Office of Fair Trading (OFT)
B
The Australian Competition and Consumer Commission (ACCC)
C
The Real Estate Institute of Queensland (REIQ)
D
The Queensland Civil and Administrative Tribunal only

Why This Is the Correct Answer

The Office of Fair Trading administers the Property Occupations Act 2014 and is where consumers lodge complaints about Queensland real estate agents. It investigates and can bring disciplinary or criminal proceedings.

Why the Other Options Are Wrong

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Related Topics & Key Terms

Key Terms:

OFTconsumer complaintsdisciplinary action
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