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Ethics & Fraudmedium17% of exam

Which of the following scenarios would allow an MLO to call a consumer whose number is on the National Do-Not-Call Registry?

Correct Answer

B) The consumer attended an open house last week and provided their contact information

Under the TSR, there is an established business relationship exception that allows calls within 18 months of an inquiry or application. Providing contact information at an open house constitutes an inquiry that creates this exception.

Answer Options
A
The consumer submitted a mortgage application 2 years ago
B
The consumer attended an open house last week and provided their contact information
C
The consumer's neighbor referred them to the MLO
D
The consumer has excellent credit according to a credit report the MLO obtained

Why This Is the Correct Answer

Under the TSR, there is an established business relationship exception that allows calls within 18 months of an inquiry or application. Providing contact information at an open house constitutes an inquiry that creates this exception.

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