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When communicating with a borrower who has limited English proficiency, what is the MLO's primary obligation regarding disclosures?

Correct Answer

C) Ensure the borrower understands the disclosures, potentially using interpretation services

While federal law doesn't mandate foreign language disclosures for most transactions, MLOs have an ethical and practical obligation to ensure borrowers understand material loan terms. This may require interpretation services or translated materials to ensure meaningful disclosure under general consumer protection principles.

Answer Options
A
Provide all disclosures in the borrower's native language
B
Use a certified translator for all communications
C
Ensure the borrower understands the disclosures, potentially using interpretation services
D
Require the borrower to bring their own translator

Why This Is the Correct Answer

While federal law doesn't mandate foreign language disclosures for most transactions, MLOs have an ethical and practical obligation to ensure borrowers understand material loan terms. This may require interpretation services or translated materials to ensure meaningful disclosure under general consumer protection principles.

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