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When collecting ethnicity information under HMDA, what should a loan officer do if an applicant refuses to provide the information?

Correct Answer

C) Note the refusal and determine ethnicity based on visual observation or surname

Under Regulation C, if an applicant refuses to provide ethnicity, race, or sex information, the lender must note the refusal and then determine the information based on visual observation or surname if the application is taken in person, or surname if taken by mail, internet, or telephone.

Answer Options
A
Deny the application for incomplete information
B
Note the refusal and make no further attempt to collect the data
C
Note the refusal and determine ethnicity based on visual observation or surname
D
Require the applicant to provide the information before processing continues

Why This Is the Correct Answer

Under Regulation C, if an applicant refuses to provide ethnicity, race, or sex information, the lender must note the refusal and then determine the information based on visual observation or surname if the application is taken in person, or surname if taken by mail, internet, or telephone.

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