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During the application process, an MLO realizes that a borrower would qualify for a government program with better terms, but the MLO's company doesn't offer that program type. What does good faith require?

Correct Answer

B) Inform the borrower about the government program and their options

Good faith dealing requires MLOs to act in the borrower's best interest, which includes informing them of potentially beneficial programs even if the MLO cannot originate those loans. This ensures the borrower can make a fully informed decision.

Answer Options
A
Only discuss loan products the company offers
B
Inform the borrower about the government program and their options
C
Complete the current application without mentioning other options
D
Suggest the borrower research other options on their own

Why This Is the Correct Answer

Good faith dealing requires MLOs to act in the borrower's best interest, which includes informing them of potentially beneficial programs even if the MLO cannot originate those loans. This ensures the borrower can make a fully informed decision.

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