An MLO's company maintains its own internal do-not-call list separate from the National DNC Registry. A consumer is on the company's internal list but not on the National Registry. The MLO calls this consumer. What violation has occurred?
Correct Answer
B) TSR violation only
Under the Telemarketing Sales Rule (TSR), companies must maintain their own internal do-not-call lists and honor consumer requests to be placed on them. Calling someone on the company's internal DNC list violates the TSR, regardless of their status on the National Registry.
Why This Is the Correct Answer
Under the Telemarketing Sales Rule (TSR), companies must maintain their own internal do-not-call lists and honor consumer requests to be placed on them. Calling someone on the company's internal DNC list violates the TSR, regardless of their status on the National Registry.
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