An MLO working from home accidentally sends an email with borrower financial information to the wrong recipient who has the same first name as the intended recipient. What is the MLO's primary obligation?
Correct Answer
B) Immediately contact the wrong recipient to request deletion and notify the compliance department
When nonpublic personal information is inadvertently disclosed, the MLO must take immediate action to mitigate the breach by contacting the unintended recipient and must report the incident to compliance for proper breach management under privacy regulations.
Why This Is the Correct Answer
When nonpublic personal information is inadvertently disclosed, the MLO must take immediate action to mitigate the breach by contacting the unintended recipient and must report the incident to compliance for proper breach management under privacy regulations.
More Ethics & Fraud Questions
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An MLO discovers that multiple loan applications from different borrowers contain identical handwriting in the signature sections, despite different purported signers. The applications were submitted by different real estate agents. What is the most appropriate immediate action?
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An MLO's spouse works as a real estate agent and refers clients to the MLO. The MLO provides a $100 gift card to the spouse for each successful loan closing. Which statement is most accurate regarding this arrangement?
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Which of the following is the PRIMARY distinguishing factor between fraud for profit and fraud for housing?