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An MLO tells a borrower, "Don't worry about the appraisal - I've never seen one come in low in this neighborhood." If the MLO has no statistical basis for this claim, it constitutes:

Correct Answer

B) Prohibited misrepresentation of appraisal likelihood

Making definitive claims about appraisal outcomes without factual basis constitutes misrepresentation under state licensing laws. MLOs cannot make unsupported statements that could mislead borrowers about the likelihood of appraisal results, even when intended to provide reassurance.

Answer Options
A
Acceptable reassurance based on experience
B
Prohibited misrepresentation of appraisal likelihood
C
Standard market knowledge sharing
D
Permissible opinion about local market conditions

Why This Is the Correct Answer

Making definitive claims about appraisal outcomes without factual basis constitutes misrepresentation under state licensing laws. MLOs cannot make unsupported statements that could mislead borrowers about the likelihood of appraisal results, even when intended to provide reassurance.

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