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Ethics & Fraudhard17% of exam

An MLO receives a subpoena requesting borrower financial information for a criminal investigation. The borrower has not provided written consent for this disclosure. What should the MLO do?

Correct Answer

B) Comply with the subpoena as it is a legal requirement that overrides privacy obligations

Under the Gramm-Leach-Bliley Act, financial institutions may disclose nonpublic personal information when required by law, including valid subpoenas, court orders, or other legal process, without customer consent.

Answer Options
A
Refuse to comply with the subpoena without borrower consent
B
Comply with the subpoena as it is a legal requirement that overrides privacy obligations
C
Contact the borrower first to obtain consent before responding
D
Provide only non-financial information to the requesting party

Why This Is the Correct Answer

Under the Gramm-Leach-Bliley Act, financial institutions may disclose nonpublic personal information when required by law, including valid subpoenas, court orders, or other legal process, without customer consent.

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