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An MLO realizes they made an error in calculating debt-to-income ratio that initially disqualified a borrower, but correcting it would mean additional work with no guarantee of approval. What does good faith require?

Correct Answer

B) Correct the error and re-evaluate the borrower's qualification

Good faith dealing requires MLOs to correct known errors regardless of the additional work involved or uncertain outcomes. Borrowers have the right to accurate evaluation of their qualifications, and MLOs must ensure calculations are correct.

Answer Options
A
Leave the calculation as-is since it was an honest mistake
B
Correct the error and re-evaluate the borrower's qualification
C
Suggest the borrower apply with a different lender
D
Only correct the error if the borrower specifically requests it

Why This Is the Correct Answer

Good faith dealing requires MLOs to correct known errors regardless of the additional work involved or uncertain outcomes. Borrowers have the right to accurate evaluation of their qualifications, and MLOs must ensure calculations are correct.

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