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Ethics & Fraudmedium17% of exam

An MLO notices that a borrower's employment verification letter appears to have been altered. The borrower insists it's legitimate. What should the MLO do?

Correct Answer

C) Report the suspicious document and contact the employer for verification

When documentation appears altered or suspicious, the MLO should both report the suspicious activity (potentially requiring a SAR) and take steps to verify the information independently. This dual approach ensures compliance with fraud reporting obligations while conducting due diligence.

Answer Options
A
Accept the letter if the borrower provides a written statement of authenticity
B
Contact the employer directly to verify the information
C
Report the suspicious document and contact the employer for verification
D
Reject the application without further investigation

Why This Is the Correct Answer

When documentation appears altered or suspicious, the MLO should both report the suspicious activity (potentially requiring a SAR) and take steps to verify the information independently. This dual approach ensures compliance with fraud reporting obligations while conducting due diligence.

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