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Ethics & Fraudmedium17% of exam

An MLO learns that a competing lender is offering the same borrower better terms than what the MLO's company can provide. The MLO's ethical obligation is to:

Correct Answer

B) Advise the borrower to compare all available options

MLOs have a duty to act in the borrower's best interest, which includes advising them to shop around and compare options. This duty supersedes the MLO's business interests.

Answer Options
A
Not mention the competitor's offer to avoid losing the deal
B
Advise the borrower to compare all available options
C
Criticize the competitor's reliability
D
Offer to match the terms even if unprofitable

Why This Is the Correct Answer

MLOs have a duty to act in the borrower's best interest, which includes advising them to shop around and compare options. This duty supersedes the MLO's business interests.

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