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An MLO learns that a borrower is elderly and may not fully understand the complex terms of a reverse mortgage they are applying for. What does good faith and fair dealing require?

Correct Answer

C) Take extra time to ensure the borrower understands the loan terms and consequences

Good faith and fair dealing requires MLOs to ensure borrowers understand their loan terms, especially when dealing with vulnerable populations or complex products like reverse mortgages. This may require additional explanation and verification of understanding.

Answer Options
A
Process the application as requested since the borrower is an adult
B
Refuse to process any reverse mortgage applications from elderly borrowers
C
Take extra time to ensure the borrower understands the loan terms and consequences
D
Require the borrower to bring a family member to all meetings

Why This Is the Correct Answer

Good faith and fair dealing requires MLOs to ensure borrowers understand their loan terms, especially when dealing with vulnerable populations or complex products like reverse mortgages. This may require additional explanation and verification of understanding.

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