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Ethics & Fraudmedium17% of exam

An MLO is working with a borrower who speaks limited English. To fulfill their ethical obligations, the MLO should:

Correct Answer

C) Ensure qualified interpretation services are provided for important disclosures

MLOs have an ethical duty to ensure borrowers understand the transaction. For limited English proficient borrowers, this requires qualified interpretation services, especially for important disclosures and loan terms.

Answer Options
A
Use simple English and speak slowly
B
Have the borrower bring their own interpreter
C
Ensure qualified interpretation services are provided for important disclosures
D
Proceed in English since all documents are in English anyway

Why This Is the Correct Answer

MLOs have an ethical duty to ensure borrowers understand the transaction. For limited English proficient borrowers, this requires qualified interpretation services, especially for important disclosures and loan terms.

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