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An MLO discovers that their lender's rate sheet contains an error that benefits borrowers but costs the lender money. The MLO's good faith obligation is to:

Correct Answer

B) Immediately notify the lender of the pricing error

Good faith dealing applies to all parties in the transaction, including the lender. MLOs have a duty to act with integrity and honesty, which includes promptly reporting known errors that could harm any party to the transaction.

Answer Options
A
Use the favorable rates while they're available
B
Immediately notify the lender of the pricing error
C
Only honor the rates for loans already locked
D
Let the lender discover the error on their own

Why This Is the Correct Answer

Good faith dealing applies to all parties in the transaction, including the lender. MLOs have a duty to act with integrity and honesty, which includes promptly reporting known errors that could harm any party to the transaction.

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