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Ethics & Fraudhard17% of exam

An MLO discovers that a borrower is his child's teacher. The borrower mentions struggling financially and hints that loan approval would be very helpful for the teacher's job security. What should the MLO do?

Correct Answer

D) Transfer the application to another MLO to avoid any conflicts

When personal relationships exist that could influence objective decision-making, the best practice is to transfer the application to another qualified MLO. This removes any appearance of favoritism or conflict of interest while ensuring the borrower receives fair treatment.

Answer Options
A
Process the loan application with extra care to help the teacher
B
Decline to process the application due to the personal relationship
C
Process the application objectively using normal underwriting standards
D
Transfer the application to another MLO to avoid any conflicts

Why This Is the Correct Answer

When personal relationships exist that could influence objective decision-making, the best practice is to transfer the application to another qualified MLO. This removes any appearance of favoritism or conflict of interest while ensuring the borrower receives fair treatment.

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