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Mortgage Knowledgemedium23% of exam

A servicer fails to pay property taxes from escrow, resulting in a tax lien on the property. The borrower's escrow account had sufficient funds. What is the borrower's primary recourse?

Correct Answer

A) File a complaint with the Consumer Financial Protection Bureau

When a servicer fails to make required disbursements from escrow despite having sufficient funds, this violates RESPA Section 10. The borrower's primary recourse is to file a complaint with the CFPB, which can investigate and take enforcement action. The borrower may also have legal remedies for damages caused by the servicer's failure.

Answer Options
A
File a complaint with the Consumer Financial Protection Bureau
B
Demand immediate loan payoff due to servicer breach
C
Pay the taxes directly and sue for damages
D
Request transfer to a different servicer

Why This Is the Correct Answer

When a servicer fails to make required disbursements from escrow despite having sufficient funds, this violates RESPA Section 10. The borrower's primary recourse is to file a complaint with the CFPB, which can investigate and take enforcement action. The borrower may also have legal remedies for damages caused by the servicer's failure.

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