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A servicemember on active duty has their mortgage servicing transferred to a new company. The new servicer is unaware of the existing SCRA interest rate reduction. What is the servicemember's obligation?

Correct Answer

C) The servicemember must provide notice and documentation to the new servicer

Under SCRA Section 207, while the protection continues regardless of servicing transfers, the servicemember has the practical obligation to notify the new servicer of existing SCRA protections and provide appropriate documentation to ensure continued compliance.

Answer Options
A
The servicemember must re-apply for SCRA protections with the new servicer
B
The new servicer must automatically honor existing SCRA protections
C
The servicemember must provide notice and documentation to the new servicer
D
SCRA protections are automatically void when servicing transfers

Why This Is the Correct Answer

Under SCRA Section 207, while the protection continues regardless of servicing transfers, the servicemember has the practical obligation to notify the new servicer of existing SCRA protections and provide appropriate documentation to ensure continued compliance.

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