A mortgage company maintains an internal do-not-call list. How long must consumer requests to be placed on this list be honored?
Correct Answer
C) Indefinitely, until the consumer requests removal
Under the TSR, company-specific do-not-call requests must be honored indefinitely until the consumer specifically asks to be removed from the list or provides express written consent to receive calls.
Why This Is the Correct Answer
Under the TSR, company-specific do-not-call requests must be honored indefinitely until the consumer specifically asks to be removed from the list or provides express written consent to receive calls.
More Ethics & Fraud Questions
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An MLO discovers that a borrower is his child's teacher. The borrower mentions struggling financially and hints that loan approval would be very helpful for the teacher's job security. What should the MLO do?
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A borrower calls an MLO asking specific questions about SAR filing procedures and whether certain types of documentation irregularities would trigger reports. The borrower claims to be writing an academic paper. What should the MLO do?