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Ethics & Fraudhard17% of exam

A mortgage company implements a policy where loan officers receive higher commissions for steering borrowers away from lower-cost government loan programs toward higher-cost conventional loans, even when borrowers qualify for the government programs. The company argues this is acceptable because they still offer government programs. Under UDAAP principles, this compensation structure:

Correct Answer

B) May create unfair practices by incentivizing advice contrary to borrower interests

This compensation structure may create unfair practices under UDAAP because it incentivizes loan officers to provide advice that serves their financial interests rather than borrowers' best interests. The practice may cause substantial injury to borrowers who are steered away from more suitable, lower-cost loan options.

Answer Options
A
Is permissible as long as both loan types are available
B
May create unfair practices by incentivizing advice contrary to borrower interests
C
Is only problematic if borrowers specifically request government programs
D
Is acceptable because loan officers have discretion in product recommendations

Why This Is the Correct Answer

This compensation structure may create unfair practices under UDAAP because it incentivizes loan officers to provide advice that serves their financial interests rather than borrowers' best interests. The practice may cause substantial injury to borrowers who are steered away from more suitable, lower-cost loan options.

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