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A consumer files a dispute with a credit reporting agency claiming that a mortgage account shown as 'past due' was actually current. If the creditor confirms the account was past due, the credit reporting agency must:

Correct Answer

B) Maintain the information as reported by the creditor

Under FCRA Section 611, if the investigation confirms the accuracy of the disputed information, the credit reporting agency must maintain the information. However, the consumer may add a statement of dispute to their file.

Answer Options
A
Remove the information regardless of the creditor's response
B
Maintain the information as reported by the creditor
C
Mark the account as disputed on future credit reports
D
Require additional documentation from both parties

Why This Is the Correct Answer

Under FCRA Section 611, if the investigation confirms the accuracy of the disputed information, the credit reporting agency must maintain the information. However, the consumer may add a statement of dispute to their file.

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