A borrower's ex-spouse calls claiming they are still on the mortgage and demands to know the current payment status. The MLO verifies the ex-spouse was previously on the loan but was removed during a recent refinance. How should the MLO respond?
Correct Answer
B) Refuse to provide any information without current borrower consent
Once a party is removed from a loan obligation, they lose the right to access loan information. The MLO must protect the current borrower's privacy and cannot disclose information to former obligors without explicit consent from current borrowers.
Why This Is the Correct Answer
Once a party is removed from a loan obligation, they lose the right to access loan information. The MLO must protect the current borrower's privacy and cannot disclose information to former obligors without explicit consent from current borrowers.
More Ethics & Fraud Questions
A lender's mobile app prominently displays a 'pre-qualification' feature that asks for minimal information but generates loan amount estimates that are consistently 20-30% higher than what borrowers actually qualify for when they complete full applications. The app includes a disclaimer that estimates are 'subject to full underwriting.' This practice is most likely:
An MLO discovers that multiple loan applications from different borrowers contain identical handwriting in the signature sections, despite different purported signers. The applications were submitted by different real estate agents. What is the most appropriate immediate action?
A mortgage loan originator receives a lead from a real estate agent about a potential borrower. Before calling this consumer, the MLO must:
An MLO tells Asian applicants that they need larger down payments 'because that's what investors prefer for your type of loan,' while telling similarly qualified white applicants that standard down payments are acceptable. This practice represents:
A mortgage company advertises 'Guaranteed approval for all credit types!' but internally has minimum credit score requirements of 580. This advertisement is problematic because it:
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Previous Question
An MLO's spouse works as a real estate agent and refers clients to the MLO. The MLO offers better rates to these referrals without disclosing the relationship. This practice is:
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A borrower provides a credit report that shows no inquiries in the past 12 months, but during the interview mentions recently shopping for auto financing and applying for credit cards. This discrepancy might indicate: