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A borrower's credit score dropped 45 points between the initial application and final underwriting due to a new collection account. The borrower claims no knowledge of this debt. What is the MLO's best course of action?

Correct Answer

D) Obtain a letter of explanation and consider the impact on qualification

The MLO must use the most recent credit information for underwriting. While the borrower can dispute the collection, the current credit profile must be used for qualification. A letter of explanation should be obtained, and the lender will determine if the loan can proceed or if dispute resolution is required.

Answer Options
A
Proceed with the loan using the new lower credit score
B
Advise the borrower to dispute the collection and wait for resolution
C
Use the original credit score since the debt was unknown
D
Obtain a letter of explanation and consider the impact on qualification

Why This Is the Correct Answer

The MLO must use the most recent credit information for underwriting. While the borrower can dispute the collection, the current credit profile must be used for qualification. A letter of explanation should be obtained, and the lender will determine if the loan can proceed or if dispute resolution is required.

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